

The location first. The service and the room layout and amenities were amazing.
Hazar
2024年10月

Stunning hotel with beautiful views, amazing staff and a unique atmosphere. Many thanks to all the staff especially Syag who accommodated us in beautiful apartments. Thank you Syag for your smile and professional attitude. Everyone from the reception were on a high level. Special thanks to the lounge team -especially Alaa and Sweeta who created a truly memorable experience for us. Thank you to the entire Address Downtown team for having you and for once again proving your high class. We will come back as soon as possible again because we feel this hotel like we are at home.
Anna
2025年10月

Everything was amazing. The best thing being the staff and service, best location, impressive views, club lounge and quality of food. Special mention to lovely Goma and the girls in the club lounge and Ahmed and the rest of the team they were extremely attentive and the service was the best I have ever received in any hotel. Also Alex at front door concierge who went above and beyond on our departure when our Emirates’s transfer didn’t show up he managed to arrange alternative transport for us at extremely short notice I couldn’t thank him enough.
Elizabeth
2025年10月

Everything. Luxury hotel right next to the Dubai mall - literally less than a 2 minute walk from the hotel. Amazing views of the Burj Khalifa. Professional and welcoming staff through out the hotel. Amazing food. Lots of amenities including pools, fitness center and spas. Hotel is only about 25 minutes away from the airport which was awesome. But I think the best part of the hotel were the people. Sakshi at the front desk was so kind, welcoming and accommodating when we arrived. Khourshed and Waiyan helped with our bags - super kind and professional. Yam in house cleaning did a wonderful job cleaning our rooms through out our stay. Mahmoud, Kinza, Bishnu and a few others at the restaurant were amazing! They went above and beyond to make us feel welcomed. Can't say enough good things about the hotel.
Anonymous
2025年8月

The Address hotel is absolutely fantastic. Location was perfect for the view of the famous Burj Khalifa and the Dubai Mall. From the moment we arrived through the doors at 01h30 in the morning, exhausted after a long flight, the staff were welcoming, friendly and just awesome. We were upgraded to a larger room with a balcony which was a pleasant surprise. The attention to detail was a next level experience (like a Dyson Blade hairdryer, etc) Little things, like our toiletries arranged perfectly by our room attendant Narendhaz daily, scented cooling face cloths in the heat next to the pool and gorgeous fragrance wafting throughout the hotel made all the difference, showing special care for guests. Definitely worth a repeat, The Address felt like a beautiful haven.
Sheldon
2025年8月

The property location is great for visiting Dubai mall. The mall is accessible via a small walkway that leads to the fountain within the mall. The breakfast buffet was very good with a lot of variety. Housekeeping was great and worked around our daily travel plans. The reception, restaurant, and in-room dining staff were genuinely cheerful and welcoming. I really appreciated the ability to control the AC and order in-room dining via the iPad. A great implementation as compared to stupid QR code based menu retrieval seen in other hotels and much needed in ALL hotels if you ask me. I also appreciated the extra large king size bed which allowed our family of three to sleep comfortably in the same bed. The amenities for e.g. the TWG tea sachets provided for brewing in-room tea were of very good quality. Slippers provided were good too but I would've liked them to offer larger sizes for men.
Sydney
2025年5月

Our stay at Address Downtown was nothing short of exceptional. From the moment we arrived, we were impressed by the elegance of the property, the attention to detail, and above all, the warm and attentive service. What truly made our stay unforgettable was the impeccable hospitality. The rooms were luxurious, spotless, and beautifully designed with a breathtaking view of the Burj Khalifa. The breakfast selection was outstanding – fresh, diverse, and of the highest quality, served in a serene and stylish atmosphere. A special mention goes to Ms. Sakshi, who went above and beyond to ensure that every part of our stay was perfect. Her professionalism, warmth, and ability to anticipate guests’ needs truly stood out. We believe she has all the qualities of an excellent manager – she leads with heart and precision, and we’re certain she will go far in her career. We look forward to returning to Address Downtown – it’s one of the finest hotels we’ve ever stayed at!
Scholz
2025年8月

We liked the view and proximity to the Dubai mall. Everything was very clean and the atmosphere positive and super polite. Breakfast was decent and coffee nice and hot. They even had some offers for those with food intolerances. Bedding was comfortable.
Janno
2025年8月

I would like to express my deepest gratitude to Address Downtown Dubai for an exceptional experience, and a very special thank you goes to Mr. Kiro from Egypt. Kiro truly stood out with his outstanding professionalism, warm hospitality, and genuine kindness. He went above and beyond to ensure every detail of my stay was perfect, always greeting me with a sincere smile and treating me like family. Thank you, Kiro, for your remarkable dedication and for making my stay unforgettable. My thanks also go to Mr. Deshan for his kindness and helpfulness.
Majed
2025年8月

We took the room with a view of the Burj and the fountain with the club included and we were very satisfied. The view from the terrace to see the Burj and fountain show makes a big difference. Also very appreciable is the club with a terrace always with a view of the Burj and the fountain, exclusive for certain rooms and which includes breakfast, lunch, tea, dinner etc. The premises are very luxurious, the environment and the quality are of a high level and the staff is super kind and always ready to help you and pamper you even in the large swimming pool, always with a view.
Roberto
2025年4月
訂房專線:
+1 (888) 385-8465